A home for a longer stay.
Manage corporate and relocation enquiries, guest requirements, extensions and ongoing care, working with accommodation contacts and booking channels.
PROPERTY MANAGEMENT SERVICES · LONDON
Your property.
Our full attention.
Complete management for short stays, corporate accommodation and longer bookings.
From setup to ongoing management, we handle the daily operation and keep you informed.
THOUGHTFUL HOMES. ATTENTIVE MANAGEMENT.Prepared for guests. Managed day to day.
We bring over a decade of experience in short stays, corporate accommodation and executive relocations.
Single homes · Portfolios · Interim lets
THE WORK BEHIND A WELL-RUN HOME
From the first preparation
to the everyday detail.
Explore each service to see what we handle.
01Strategy, pricing
and bookings
A letting and pricing strategy shaped around your property, costs and availability.
and bookings
- Assess the property and running costs, with forecasts that separate booking income from estimated owner returns.
- Create listings, arrange photography and manage booking channels, calendars and enquiries.
- Review rates, seasonal demand, minimum stays, discounts and calendar gaps.
- Select the mix of short and longer stays that suits your priorities and the property's permissions.
02Furnishing, setup
and improvements
Prepare a new home for guests or improve an existing rental, within an agreed budget.
and improvements
- Separate essential works from optional upgrades and agree the scope.
- Source furnishings, lighting, linen and equipment; manage orders, deliveries and installation.
- Organise access systems, Wi-Fi, inventories and essential household equipment.
- Oversee contractors, refurbishment schedules and snagging for new and operating properties.
03Guest care,
throughout the stay
Responsive support from the first enquiry to checkout.
throughout the stay
- Handle booking checks and guest requirements using each channel's verification options.
- Provide arrival instructions, house rules and guides to heating, appliances and access.
- Support guests around the clock, troubleshoot issues and arrange attendance when needed.
- Handle extensions, booking changes, complaints and guest feedback under the applicable booking terms.
04Housekeeping
and property checks
Keep the home clean, stocked and ready for the next arrival.
and property checks
- Schedule cleaning, linen and laundry around bookings.
- Arrange checks for cleanliness, presentation, damage and maintenance needs before and after stays.
- Replenish agreed essentials and replace worn or missing items.
- Give housekeeping teams clear instructions and address any missed details.
05Maintenance, repairs
and issue resolution
When problems arise, we organise the response and keep you informed.
and issue resolution
- Arrange routine repairs and urgent attendance where needed.
- Source quotes, organise access and follow work through within agreed spending limits.
- Manage outstanding snagging, replacement equipment and any impact on bookings.
- Compile photographs, inspection records, invoices and contractor evidence for eligible damage claims, and pursue responses.
Damage claims remain subject to the provider's terms, evidence requirements and decision.
06Owner reporting
and cost control
Know what was earned, what was spent and what is due to you.
and cost control
- Report booking income, platform charges, management costs, expenses and owner payouts.
- Reconcile reservations and payments, investigate discrepancies and query platform charges.
- Review occupancy, achieved rates and forward bookings, separating actual results from forecasts.
- Provide agreed access to booking information, with clear reporting and payout arrangements.
A SERVICE THAT FITS THE PROPERTY
Different homes.
Different plans.
Management for established rentals, corporate stays and properties available between projects.
Consistency as you grow.
Manage one home or a portfolio, with a plan for each property. We organise the handover of existing bookings, access, suppliers and property records.
A plan for the next chapter.
Plan bookings around viewings, works and handback. Where agreed, arrange final cleaning, account reconciliation and furnishing removal or storage.
Direct access to the people running your property.
Speak to us about bookings, costs or concerns. We explain the options, agree the next step and follow it through.
AGREED BEFORE WE BEGIN
Clear scope. Clear costs.
Your proposal sets out our management fees, booking-related operating costs and any setup or improvement work. Repairs, replacements and other owner expenses are listed separately.
Spending limits and approval arrangements are agreed before management starts.
LET'S START WITH YOUR PROPERTY
Tell us what you have.
We'll work through the detail.
Share the location, size, condition and your plans. We'll discuss suitability and prepare a proposal.